The COVID-19 outbreak has given rise to risks and uncertainties, at both the general and individual levels. From an organisational point of view, the following may be relevant:
- Risk management entails the continuous evaluation and assessment of risks and precautions, at both the general and individual levels.
- The advice provided by the National Institute of Public Health and the Environment (RIVM) is valid and recommended for everyone. However, additional measures may be called for, depending on individual circumstances relating to a specific vulnerability (sickness or old age), limited controllability and/or manageability (private behaviour by employees), heightened responsibility (employers), or certain organisational (hospital) or financial interests. Obviously, it will be easier to take additional measures if the burden of doing so is limited (working at home).
- It is important to clearly inform the individuals concerned (employees and clients) of the level of risk assessment chosen, including the measures taken and why certain measures are being taken as opposed to others. The idea is to provide not only a justification but also to increase awareness on the part of the recipients of this information, which it is hoped will in turn foster greater commitment, strengthen self-reliance and allow them to better manage their own interests should their individual circumstances require greater precautions.
- Due to the interaction between the individual and the collective, it is important to have a central contact point within the organisation to provide information about the risk assessment carried out and take note of individual circumstances and exceptions which may, upon further evaluation, lead to changes in this assessment.
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