Sixteen students in economics, business and law of KULeuven, Solvay Brussels School and the University of Gent, all part of the Generation Y, were asked the following question: "How would you design a bank for the year 2020?"

The outcome of an intensive six-months process was a design of the retail bank for the future. It is a cooperative bank, acting mostly as a facilitator for its customers. The customers take decisions on such matters as investment strategies in an interactive manner. The Bank of the Future operates mainly via the internet and social media. It will also be cashless, without cash machines and offices (or only a very limited number).

The project was initiated by Hazel Heartwood and supported by Febelfin, KPMG and NautaDutilh.