Furrowed brows and rueful looks could be seen (once again) on the faces of the participants in our second compliance workshop last week. While the first workshop dealt with a number of (often recognisable) issues in relation to cybersecurity, this time the discussion centred on crisis communication. Starting from five case studies which we examined from both a legal and communication perspective, we shared a number of do's and don'ts in the event a crisis situation arises within a company.