NautaDutilh assisted Tata Consultancy Services (TCS) with the extension and expansion of its long-standing strategic partnership with life insurance and pension provider Athora Netherlands. This will help Athora Netherlands to implement an operational model for both business and IT that will boost customer experience, operational resilience and business agility.
As part of this for the Netherlands unique multi-year partnership, TCS will manage the complete business and IT operations across policy servicing, claims handling, and customer service for Athora’s closed book of life insurance policies under the Reaal brand. This project offered our firm another opportunity to assist TCS with a complex outsourcing transaction, further strengthening TCS' position in the market as a service provider with deep domain, application and insurance operations expertise.
"It was exciting to have been part of this ground-breaking outsourcing deal. Our commitment to innovation was on full display through the work of our Technology group, Financial Law team, Employment team and Corporate team, and showcased the value that true multidisciplinary teams bring to the table in building strong alliances. We look forward to continuing to provide our clients with the kind of comprehensive legal counsel that yields such results", says Joris Willems, head of the Technology group.
The team further consisted of Larissa Silverentand, Cyril Christiaans, Sanne Machiels, Daniel Kuiper, Peter Vogels, Sarah Zadeh, Wijnand Bossenbroek and Elodie Smits.
TCS is an IT services, consulting and business solutions organisation that has partnered with many of the world's largest businesses on their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology and engineering services and solutions is delivered through its unique location independent agile™ delivery model, recognised as a benchmark of excellence in software development.