"Innovation should be a dedicated part of your overall business approach. That means you have to set aside time and dollars."
That's one the lessons Casey Flaherty, author of Unless You Ask and legal thought leader, shared during his presentation at the opening of the Innovation Room in NautaDutilh's Rotterdam office last week. Other things he spoke about included how to become better at delivering legal services and why it can only get better after it has become worse. Watch the video here.