At our latest seminar, industry experts and participants gathered to explore the crucial elements of building and maintaining a speak-up culture within organisations. In today’s climate, the ability to encourage open dialogue, ensure safe reporting, and act with integrity has never been more vital. Here are the top three takeaways from our session:
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#1 A safe working environment is key for internal speak-up
Establishing a safe working culture is essential for cultivating a strong speak-up environment. It’s essential for employees to trust that their concerns will be taken seriously and that leadership sets the right example from the top. When issues do arise, it’s important to take corrective action decisively, remember, the precedents you set today shape tomorrow’s culture. Avoid secrecy, as it comes with a price Apply the press test: If two people know, assume it could become public. Ask yourself: If word gets out: How do you want your business to be perceived in the public eye?
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#2 Be prepared: Stress-test your processes
Regularly review and test your reporting channels and protocols to ensure they are thorough and effective. Develop a concrete response plan and make sure all relevant stakeholders, including HR, Legal, Compliance, and both executives and non-executives, are properly trained. Preparation is paramount to handling concerns swiftly and confidently when they arise.
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#3 Evaluate, communicate and improve
A thriving speak-up culture is never static. Continuously gather lessons learned to update your protocols, enhance training, and refine your overall framework. Consider the power of storytelling and the process of moral repair.
Want to learn more?
If you are ready to strengthen your organisations speak-up culture, start by evaluating your current practices and involving the right people in your improvement process. For tailored support or to discuss how these insights can be applied to your business, please reach out to our team.
